| Job Summary: JOB SUMMARY: |
The SCFB Membership Coordinator is responsible for the growth of the membership of the Stevens Center for Family Business, achieving annual increases in the net number of family businesses from the Great Lakes Bay Region and surrounding areas who are dues-paying members of the Center. This includes member retention as well as new member recruitment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Achieve a net increase in the number of members of the SCFB on an annual basis per the targets set by the SCFB Associate Director and the SCFB Executive Council.
Manage and implement the SCFB Member Recruitment and Retention strategy.
Develop and maintain data bases and other tools which support effective and efficient Membership Retention and Recruitment.
Develop and maintain reports which accurately reflect the history and progress of Membership Retention and Recruitment.
Manage the membership finances.
Manage communications related to Member Recruitment and Retention, to constituencies including but not limited to, current and prospective members, sponsor associates, CBM and SVSU faculty and Administration, and community business leaders.
Develop marketing, communications and promotional tools and methodologies for member recruitment and retention.
Effectively use all capabilities of the current software system to promote SCFB events and communicate with target audiences/constituencies/stakeholders, to achieve optimum engagement at SCFB major events, peer groups, workshops, etc.
Maintain and produce accurate and up-to-date Member and Sponsor directories.
Develop and maintain the SCFB website and maintain a strong SCFB presence on social media ? Facebook, Twitter, etc.
Undertake surveys of SCFB members, potential members, sponsors and other constituents and stakeholders, including feedback surveys from individual events, and provide results analysis and reports.
Other duties related as assigned.
The Stevens Center for Family Business's mission is to support the success of family businesses through the generations with education, networking and collaboration. A key aspect is the membership component of the SCFB, which is comparable to a professional organization exclusively for family-owned businesses. Its hallmarks are community engagement and service to its family business and other stakeholders.
The SCFB is the only organization in Eastern Michigan which exists to serve the unique needs of family businesses. It deals with the topics and issues that are specific to family business, and provides a variety of resources to help FBs effectively manage the family dynamics of the business, along with the general business demands.
The SCFB is a self-supporting entity within the SVSU College of Business and Management. Located on campus, the SCFB receives in-kind support from the University such as office space, utilities.
The SCFB works closely with the Administration and Faculty of the CBM, to optimize the College's academics and faculty research in the discipline of Family Business.
Minimum Qualifications: MINIMUM QUALIFICATIONS:
Bachelor's degree in an appropriate discipline
Excellent written, oral, interpersonal and leadership skills
Strong attention to detail
Ability to juggle multiple tasks and time lines
Ability to work independently and cooperatively in a team
Excellent customer service skills
Proficiency in using Microsoft Office Suite, including Excel and Publisher
Preferred Qualifications: PREFERRED QUALIFICATIONS:
Bachelor's degree in Marketing
Proficiency in using Constant Contact, Survey Monkey & ACT
Proficiency in graphic design and publication production
Successful experience with membership development in a professional, service, or community organization
Familiarity with the unique dynamics, issues, challenges and rewards of family businesses
Familiarity with the business community of the Great Lakes Bay Region
About SVSU: Saginaw Valley State University is a comprehensive university with more than 90 programs of study for its nearly 10,000 students. Located on a suburban campus in Michigan's Great Lakes Bay Region, SVSU is committed to quality teaching in the classroom, field-based learning outside, NCAA Division II athletics and a broad range of academic and extracurricular opportunities for students to excel.
In 2015, SVSU received the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation. National research has shown that students who are engaged in the community and on campus are more likely to be successful academically, and to have the critical thinking, problem-solving skills, self-efficacy, and adaptability desired by employers. SVSU is establishing itself as a leader in STEM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students' performance in math and science at the middle school, high school and university levels.
More than 70 percent of SVSU freshmen live on campus in student housing. SVSU continues to emphasize personal connections with faculty and staff; the average class size is 24 students. For more information, please visit our website, http://www.svsu.edu.