Assistant Director of Admissions, International House (4575U) #22808
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: February 23, 2017.
International House is a 501 (c) 3 non-profit, self-supporting residential and community-oriented program center located in the southeast foothills of the Berkeley Campus. Since its founding in 1930 with a gift from John D. Rockefeller, Jr., it has housed more than 90,000 residents including two Governors of California and eight Nobel Prize laureates. Its mission is to foster intercultural respect and understanding among people throughout the world across cultural, economic, and ethnic lines. I-House provides nearly 1,100 students and scholars from the United States and around the world with an opportunity to live and learn together. I-House's rich array of programs serves the residents, the campus and local community.
Creation and implementation of Front Desk policies and protocols.
Responsible for the creation, development production and updates of the Front Desk Operations Services Manual.
Responsible for the augmentation, management and streamlining of the check-in/out procedures and materials for incoming and outgoing residents, including check-in packets, keys, registration codes, etc.
Responsible for creation, management and implementation of the processes related to front desk staff, residential key processes, including but not limited to database management, key replacement processes, lock changes as needed with Phys Ops and clearance removals with UCPD.
Assumes primary leadership, establish guidelines, support, evaluates and mentors the Front Desk Operations Coordinator and FDAs.
Develops communication strategies that balance the organization's commitment to excellence and exceptional customer service.
Assists with the development and implementation of policies, procedures and execution of Admissions operations, crisis and emergency protocols in accordance with University and professional association guidelines.
Creates and coordinates implementation of administrative and/or operational activities for all Front Desk operations and ensures achievement of operational objectives (operational, budget processes and space planning).
Responsible for the management and implementation of the administration, evaluation and awarding of the department's grants and restricted funds for domestic students.
Advises students on financial aid options on campus, works with appropriate departments to ensure International House funds are distributed according to established guidelines.
Minimum of 5 years professional residential life experience in a college/university setting.
Bachelor's degree in related field: i.e., Student Affairs/Residential Life, Education, Social Justice and/or equivalent experience and training.
Ability to elicit cooperation from a wide variety of individuals and groups
Skill in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Skill to work independently and ability to be inventive, creative including but not limited to initiating new programs, conceptualizing, organizing, and directing projects, development and change.
Ability in problem identification and reasoning.
Ability to develop original ideas to solve problems.
Excellent Interpersonal skills, multicultural competencies and ability to work with diverse populations.
Ability to multi-task, highly developed organizational skills, excellent verbal and written communication skills.
Demonstrated knowledge of complex administrative systems and project management.
Master's degree in related area and/or equivalent experience/training.
Salary & Benefits
$3683.83 minimum - $5616.67 midpoint - monthly salary (DOE)
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Must submit a cover letter and three (3) professional references at the time of application.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
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