Program Manager, Student Computing at Cal (0510U) #22864
SAIT Information Tech
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Student Computing @ Cal is a collaborative partnership among Student Affairs IT (SAIT), Educational Technology Services (ETS), the University Library, Campus Shared Services IT (CSS IT) and Information Technology and Services (IST) with three major project components:
1. Campus-wide student helpdesk providing tech support to the entire student population
2. Unified computing lab experience including look and feel and standard software, hardware and printing services
3. Outreach and communication efforts to help students navigate the technology resources available to them on campus.
Funded in large part by the Student Technology Fund, the mission of the three-year, $3.5M project is to transform the whole student computing experience at Berkeley while reducing redundancy and creating new services for student computing that can scale across campus.
The Program Manager will work with IT leadership, partners, and all members of the campus community to provide leadership to the Student Computing at Cal project. The Program Manager will function as an advisor to the unit, analyze and resolve problems, manage project resources, and supervise project staff. The Program Manager will liaise with students, funding partners and project partners and engage in communications, outreach and planning activities to ensure the success of the project. The Program Manager will advise the Project Steering Council on key issues and decision areas in support of the overall program. Reporting to the Director of SAIT-Student Technologies and accountable to the Project Steering Council, the Program Manager provides leadership and management, coordination of project activities, supervision of a project manager and technical staff.
This is a two-year contract position with possibility of extension.
Supervise cross-functional teams for Student Computing at Cal project, including two Systems Administrators and one Technical Project Manager focused on successfully delivering products through the design process and into a finished state.
Assign and monitor work of project staff, providing technical support and direction.
Monitor the project from initiation through delivery, interfacing with workgroups on technical matters.
Organize interdepartmental activities ensuring completion of the project on schedule and within budget constraints. Interact with project team members and peer managers in IT and other areas of the organization to monitor results and progress and to provide direction.
Recommend hiring of new employees, salary actions, performance ratings, and terminations.
Participates in developing and monitoring operational and budget processes, resource schedules, staff FTE, finance, human resources and space planning.
Highly effective organization, supervisory, and project management skills
Demonstrated ability to plan and manage administrative and operational activities from a strategic perspective that takes into account the linkages between discrete departments and divisions
Ability to evaluate and analyze complex business and operational needs and policies and to develop creative solutions for successful outcomes within an institutional framework
Demonstrated ability to identify key issues critical to the success of a desired outcome/product: the ability to quickly comprehend and integrate essential information and develop recommendations and justification for the most productive course of action
Proven outstanding oral and written communications skills that demonstrate the ability to effectively present information and make persuasive explanations on complex topics
Excellent interpersonal skills to interact effectively and develop and maintain productive working relationships with an array of diverse interests, individuals, and constituencies
Ability to exercise political acumen and work collaboratively and productively with individuals having varying work styles and experiences/backgrounds
Highly organized and able to follow-through thoroughly
Demonstrated ability to effectively facilitate and influence change
Project management and analysis experience in an institution of higher education
Bachelors degree in related area and/or equivalent experience/training. Professional certification required. Advanced degree preferred.
Minimum of two years' relevant work experience related to the successful delivery of projects involving disciplines of change management. technical project management. stakeholder engagement. sponsorship alignment. communication planning, and organizational readiness.
Knowledge of and experience with UC processes. protocols, and procedures
Advanced degree in a related field
IT/Technical project management experience
Salary & Benefits
Salary is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
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