Director of Gift Services (0218U) #22779
Univ Dev and Alumni Rel
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Donor and Gift Services provides an end-to-end spectrum of service that picks up from the point of donor solicitation and follows a philanthropic gift through documentation of donor intent, processing and acceptance, fund creation and management, and donor acknowledgement and recognition. It has delegated authority to accept gifts on behalf of the UC Berkeley Foundation and the University of California Regents, has administrative responsibility for all private charitable contributions to UC Berkeley, representing cash and pledges of approximately $400 million annually, and manages over 12,000 active current use, capital, and endowed gift funds. As an active advocate for donor interests, Donor and Gift Services manages an array of programs that acknowledge and recognize donors in meaningful ways, report to them on the impact of their philanthropy, and deepen their engagement with the campus.
Donor and Gift Services is currently comprised of four teams - Gift Operations, Pledges and Complex Gifts, Fund Management, and Donor Recognition. Other professionals focus on strategic gift initiatives that enhance the gift administration infrastructure, facilitate the campus's approval of philanthropic namings, and manage the knowledge and resources that Donor and Gift Services needs to be successful. Gift Services will be comprised of Gift Operations and Pledges and Complex Gifts, and will encompass efforts to enhance gift administration infrastructure.
As a member of the leadership team for Donor and Gift Services within University Development and Alumni Relations, the Director of Gift Services is responsible for the acceptance, processing, and receipting, according to donor intent and in compliance with University of California system, University of California, Berkeley campus, UC Berkeley Foundation, and Internal Revenue Service policies, practices, and regulations of:
more than 115,000 philanthropic gifts, pledges, and pledge payments annually;
made through a full range of giving vehicles, including but not limited to credit cards, payroll deduction, checks, wire transfers, securities, and personal property; and
received through a multitude of channels, including but not limited to online giving, direct response marketing, corporate matching gift programs, fundraising events, and major and principal gift fundraising.
The Director serves are the primary business liaison with Advancement Operations as it relates to the technical solutions deployed in support of gift processing, and as the primary liaison to the campus's advancement community as it relates to gift processing policies and procedures.
Donor and Gift Services has recently received substantial recommendations from an external consultant regarding the organizational structure and operating model that support gift processing at UC Berkeley. The Director of Gift Services will be responsible for the implementation of these recommendations. This will involve significant workflow redesign, retraining of staff, and change management.
Administers the campus's delegation of authority to solicit and accept philanthropic gifts. Uses influence skills to enforce compliance across campus units.
Ensures the accurate and timely recording and receipting of philanthropic gifts according to industry standards and regulatory requirements. Manages the monthly and fiscal and calendar year-end close processes.
Develops and/or implements relevant University, Berkeley campus and UC Berkeley Foundation policies, and serves as the primary resource for their interpretation and application. Such policies include, but are not limited to, gift acceptance, gift fees, and document retention.
Develops and implements processes, workflows, procedures and training relating to philanthropic gift acceptance and processing that standardize work, and make efficient use of staff resources while effectively managing risk. Supports Donor and Gift Services' initiative to develop a knowledge base to capture and manage its intellectual capital.
Serves as subject matter expert and articulates business requirements for technical solutions that support gift processing activities. Develops communication, training, and change management plans to support the roll-out of new tools.
Provides, individually and through his/her staff, superior customer service to donors and colleagues that is well-informed by industry standards, regulatory guidelines, and university and campus practices.
Provides managerial support and professional development to gift processing staff.
Thorough knowledge of industry standards, regulatory guidelines, and accounting principles relating to philanthropic gifts.
Sophisticated service orientation. Ability to multi-task effectively in a complex, high volume environment. Sound judgment and decision-making capabilities, and the ability to develop original ideas to solve problems. Effective verbal and written communication skills and strong inter-personal skills that enable working effectively across the organization at all levels.
Intermediate to advanced skills using Microsoft Office and common desktop/web applications, as well as industry-standard advancement systems.
Intermediate to advanced knowledge of workflow redesign and change management techniques.
Small to mid-level project management skills.
Ability to use discretion and maintain all confidentiality.
Knowledge of University, Berkeley campus, and UC Berkeley Foundation policies relating to philanthropic gifts.
Salary & Benefits
Salary commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
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