At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Interpreting Department and discover how your talents can change lives. Yours included.
This American Sign Language Medical Interpreter is responsible for:
Interpreting for Deaf and Hard of Hearing patients and families and providers, and for patients and families with limited or no spoken language proficiency in their interactions with care providers and other hospital personnel.
Interpreting, when necessary, written materials for complex and/or sensitive medical and personal information, including diagnostic and surgical procedures, treatment plans, medical histories and medical, social and psychological assessments.
Assisting patients in scheduling appointments, resolving billing problems and other related matters. Identifying, assessing and facilitating understanding of cultural differences impacting communication.
Providing intake coverage, receiving, triaging and scheduling requests for interpreter services for Sign Language throughout hospital. Preparing and submitting related documentation.
Reviewing, documenting and assisting in scheduling interpreter requests for Sign Language. Preparing, routing and filing related forms and documentation. Making reminder calls to families prior to appointments.
Providing education and training to hospital staff on subjects such as working effectively with an interpreter, cross-cultural communication, and how to use TTY machines. Assisting in creating and preparation of training materials.
Maintaining computerized records of daily activities, including diary of daily patient transactions.
Working as a team with other interpreter staff, assisting in planning work and developing methods for improving service delivery systems.
Orienting, training and supervising volunteer interpreters and student interns.
Maintaining professional competency through participation in professional organizations, attendance at conferences, seminars and other continuing education programs and through independent study.
In order to qualify, you must have:
The skill and knowledge typically acquired through a high school degree with two to three years of previous experience interpreting, including interpretation in medical settings.
The analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
Communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions. Work also requires well-developed writing skills.
Written and verbal fluency in both English and the Sign Language of specific population(s) served.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2950479
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.