On the CBRE Workplace, Occupancy and Design team, we understand how important, valuable, and downright cool it is that our job is to improve the way other people experience their job. We are passionate about the work we do and the people we work with to make it happen. The best part about what we do... We practice what we preach and are not afraid to try new ideas to continuously improve. We lead with our values, innovation, accountability, and people first.
We are fueled by our curiosity, desire to learn, and ability to view difficult problems as opportunities. We celebrate diversity of thought and encourage an entrepreneurial spirit. We operate as a team and recognize that the whole is strongest when we work to lift individuals to their highest potential. Leading with trust, we support a culture of radical candor. We recognize that social connection is essential to human behavior and at the core of team and individual well-being. We prioritize relationship building and invest in curating a culture that is fun and supportive.
The responsibilities for this role include but are not limited to:
Coordinate with Local Market Area (LMA) leaders and brokers. Assemble a multi-function pursuit team (when needed) for each pursuit
Lead the development of a tailored "win strategy" for each pursuit
Manage the creation of proposals, presentations and other client-facing materials with the pursuit team with support from national/local marketing professionals.
Participate in key client meetings and lead presentation preparation sessions.
Participate in pricing and contract negotiations.
Present at key regional/national meetings on trends in Workplace, Design, and Occupancy catered to industries, geographies, etc.
Track all activity using a sales management database.
Act as a Customer Relationship Manager for large, multi-service assignments.
Ensure that end-to-end delivery of services achieve the stated client objectives.
Complete post-mortems to identify critical success factors in pursuits and projects and use data to consistently strengthen and improve pursuit strategies.
Develop strong relationships with project teams delivering the services across integrated Space Enablement projects.
Other duties may be assigned.
May provide formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
7+ years of credible, related work experience in the field of real estate, architecture, design, occupancy management or consulting
Undergraduate degree (graduate degree preferred)
Strong client-service oriented work ethic driven by a desire to act
Passion for strategic and creative problem solving
Exceptional ability to present and articulate ideas
Outstanding listening, written and oral communication skills
Strong interpersonal skills and relationship building skills
Intellectual curiosity and comfort with ambiguity and complex challenges
Ability to coach and teach others about the business
Ability to work in multi-disciplinary and distributed teams
Highly proficient in MS Office Suite of Product
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Proficient use of Microsoft Office Suite Products.
Highly collaborative in a team environment Demonstrated leadership and management skills.
Proven record of providing excellent internal and external customer service
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
Internal Number: 21002970
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.