Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students. We are the community's college, committed to student success through partnerships, transfer and career pathways, and personal enrichment.
The College is looking for exceptional colleagues. We seek candidates with: (1) an understanding of the college mission and teaching experience in a comprehensive community college; (2) a focus on student success in a learner-centered environment; and (3) a willingness to use technology to support learning in the academic setting, including on-line instruction and assessment of student learning outcomes.
MVCC is seeking to fill a full-time position in our Financial Aid Office. The Financial Aid Assistant provides front line customer service to students and the Director of Financial Aid and the Financial Aid staff in providing financial aid guidance/education to students and families.
Key responsibilities for this position include:
Focuses on and advises special student populations to provide support in financial aid literacy and income verification;
Reviews income documentation to determiner financial aid eligibility, monitor FAFSA submissions and provide follow up to assistance students in their financial aid applications;
Provides student support at our help desk to assist the students in the completion of various financial aid processes such as: The Free Application for Federal Student Aid (FAFSA); student loan entrance counseling; master promissory notes and; the SIRS account;
Answers student inquiries regarding the financial aid process at our help desk, over the telephone and by email;
Assists the Director in maintaining financial records of students; and
Performs other related duties as related to this job description as assigned by the Director and/or the Assistant Director.
Mohawk Valley Community College is committed to transforming lives through learning, and as you help students secure the financial resources to pursue their dreams, you will be critical to the College mission and the student experience.
Associates Degree and one year of customer service experience required. Bachelor's degree and higher education experience preferred.
Special Instructions to Applicants: Official academic transcripts required upon hire.
Review Start Date: 5/21/2021
Mohawk Valley Community College is an Affirmative Action, Equal Opportunity Employer deeply committed to a community of excellence, equity, and diversity. MVCC maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and global worldview. We value the many similarities and differences among individuals and groups. We are committed to preparing students to understand, live among, appreciate, and work in a world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, different abilities, sexual orientations and gender identities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Internal Number: req879_1619701327
About Mohawk Valley Community College
Mohawk Valley Community College has more than 800 full-time and part-time employees at our campuses in Utica and Rome, NY. We are located in the Central New York region at the foothills of the Adirondack mountains between Syracuse and Albany, NY in Oneida County.Founded in 1946 as one of the first community colleges in New York State, MVCC is one of 64 campuses of the State University of New York.The College offers about 100 transfer and career technical programs, including liberal arts and sciences, healthcare, engineering technologies, trades, engineering science, business, human services and fine arts. A diverse institution with a global view, MVCC offers career, transfer, and transitional education, programs for personal and cultural enrichment, and supports community and economic development.Interested candidates will find competitive salaries and outstanding benefits along with an enriched, collaborative work environment that is based on excellence in teaching and student service, employee success with continued contributions, and commitment to our surrounding communities.Mohawk Valley Community College is committed to fostering a diverse community of outstanding faculty, sta...ff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. MVCC does not discriminate. MVCC is an affirmative action, equal opportunity employer. Women, minorities, veterans, and people with disabilities are encouraged to apply.Employees, students, applicants, or other members of the College community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.The College's policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.Inquiries regarding the application of Title IX and other laws, regulations and policies prohibiting discrimination may be directed to the Executive Director of Human Resources.