Alumni Programs Specialist (AA/S NE)/University Advancement - Alumni Relations California State University, San Bernardino
Job No: 500792 Work type: Staff Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
The Office of Alumni Relations purpose is to promote the welfare of the university by cultivating a mutually beneficial relationship between California State University, San Bernardino and its growing worldwide community of alumni. Alumni Relations provides and supports alumni programs and services, facilitates communication with alumni, and seeks to encourage alumni engagement for a lifetime.
The Alumni Association leverages the resources, talents, and initiatives of alumni to support students, advise, guide, advocate for the Association and the university in achieving their respective missions and goals.
The Alumni Programs Specialist will work under the supervision of the Director of Alumni Relations in support of the University's alumni engagement strategy. The individual will be responsible for coordinating department event logistics. The individual will work in collaboration with colleagues within the department to develop marketing and presentation materials.
The Alumni Programs Specialist will continuously evaluate the department's programs, identifying opportunities for growth and excellence, while improving the alumni engagement experience. The Alumni Programs Specialist will work as part of Alumni Relations team to build relationships with students, alumni and the campus community.
Coordinate strategy for a year-round schedule of regional and international alumni events, including all pre-event and post-event logistics.
Oversee attendee reporting and tracking in Advance database, post event surveys, thank-yous, follow-up correspondence, solicitations and reporting.
Develop office processes that ensure accurate and complete data tracking and reporting on attendee participation, volunteer engagement and leadership in the constituent database.
Establish metrics and benchmarks, builds, retrieves and analyzes data to produce reports to advance participation and engagement rates and improve operating performance and success for program initiatives.
Create and update presentations for key university stakeholders that demonstrates department initiatives and successes.
Contribute to department, website and social media marketing.
Liaise with partner departments for joint marketing and cross-promotion.
Represent Alumni Relations by serving on relevant campus committees as directed.
Collaborate with campus units to leverage resources, increase participation, and enhance event and program content.
Provides excellent customer service addressing alumni and students.
Other duties as assigned.
Employment Status - Full-time, Non-Exempt, Probationary (with the possibility of converting to permanent).
*The initial review of applications will begin on July 6, 2021.
Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings as required.
Comprehensive and detailed knowledge of university infrastructure, policies, and procedures or in an organization with similar complexity is required.
The ability to interpret and apply policies and procedures independently and to use judgment and discretion is required.
Strong competency in fiscal management and the ability to use campus Enterprise Systems to obtain the necessary information is strongly desired.
A thorough mastery of English grammar, punctuation, and spelling is required along with the ability to effectively write and present reports, minutes, and other documents in a professional manner is required.
Expertise in using office software, technology and systems including but limited to Microsoft Word, Excel, Outlook, PeopleSoft and other standardized office equipment is required.
The ability to multitask and manage multiple initiatives simultaneously is required.
The ability to establish and maintain cooperative working relationships and work effectively both independently and/or as part of a team is required.
Skill in planning and performing research and participating in the development, alternation, implementation, and evaluation of the organization's programs, policies, and procedures.
Education and Experience
Education: Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Experience: Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Minimum of three (3) years work experience providing progressively responsible administrative, technical and analytical support in an environment of similar complexity.
Experience working in higher education.
Experience working in Alumni Relations or a related field.
Anticipated Hiring Range: $4,000 - $4,416 per month
Classification Salary Range: $3,288 - $6,347 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.