Job Summary/Basic Function: Summary: This position reports to the Head of Reference Services. Responsibilities include providing research services, participating and promoting Library outreach efforts, and working in partnership with librarians to develop and maintain finding aids (LibGuides). We are seeking someone with strong interpersonal skills who is enthusiastic, service-oriented, and interested in working in a highly collaborative, innovative, and diverse environment.
Provides reference service by phone, email, chat service, and at library outreach events to patrons up to 20 hours per week.
In partnership with unit librarians, creates and maintains finding aids (LibGuides) and multimedia platforms.
Adding and developing digital content for the library's social media platforms.
Conducts library tours.
Participate in library outreach and related events.
Maintain inventory of outreach/training materials; unpack, check-in, and shelve materials.
Develops a strong familiarity with library information resources and with the structure and operations of the library to better serve users.
Assist in the plans, preparation, and maintains library displays, programs, and roving reference.
Provide the Reference Department with administrative support, such as by answering, updating Outlook calendar, and typing, etc.
Performs other related duties as required. May be cross-trained to serve as a back-up in other library departments.
Minimum Qualifications: Education / Experience:
Bachelors degree required. Library or information-related majors or education degrees are preferred.
Teaching/training or library public service experience or relevant customer service experience preferred.
Moderate computer skills, email, word-processing, database searching, and social media applications.
Knowledge of basic library research methodology and the ability to use it.
Ability to use licensed resources, such as research databases within the library.
A practical understanding of the teaching/training process.
Familiarity with standard citation styles (MLA, APA, Chicago).
Familiarity with office procedures and operations.
Knowledge of the web, instant messaging, social media applications, and Microsoft Word, Excel, and PowerPoint applications.
Ability to interpret library policies and procedures and apply them accurately, as well as the ability to evaluate procedures and recommend changes.
Ability and desire to develop new skills.
Effective problem solving, analytical, and organizational skills.
Excellent interpersonal, team, and relationship building skills.
Effective time management and project management skills.
Ability to work well with diverse populations.
Ability to adapt to changing customer and library demands.
Ability to work independently; seeks out new responsibilities; generates new ideas; and practices self-development.
Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.
Lamar University is an affirmative action/equal opportunity employer. It is the policy of Lamar University not to discriminate on the basis of non-relevant criteria including, but not limited to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or veteran status in its educational programs, activities, admissions or employment practices.
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Home to more than 14,000 students, Lamar University is one of the fastest growing universities in Texas and is a member of The Texas State University System. LU offers more than 100 programs of study leading to bachelor’s, master’s and doctoral degrees. The 270-acre campus in Beaumont is about 90 miles east of Houston and about 25 miles west of Louisiana