Career Center

General Statement of Duties:

Primary interface/liaison between MSW students and the Program and University to ensure successful progress through the MSW program and to facilitate student success. Establish positive, effective relationships and work collaboratively with a variety of stakeholders (staff, faculty, students, alum and community members). Collaborate with MSW Director and MSW Field Director and other department members on program management, planning, communication and outreach, development projects, and achievement of program goals. Use department and University policies as guide for judgments in decision making and consult with MSW Director, Field Director and/or Social Work Chair as warranted.

Primary Responsibilities:

• Serve as Augsburg MSW program liaison to MSW students. Provide academic advising and course planning for students. Act as the first line of advisement and problem-solving on a variety of issues affecting MSW students; provide consultation and other orientations with students to ensure successful progress through MSW program and to minimize attrition.
• Produce, in collaboration with the MSW Director, MSW Field Director and other Augsburg staff, written communications and official program documents, including presentations, videos, website development and professional communications to a variety of stakeholder audiences.
• Collaborate with MSW Director, other dept members, and other staff on MSW program management and development and its aligning programs such as the LADC. Participate in program planning, implementation of new initiatives, policy analysis, research, outcomes evaluation, and contribute toward proactive, competitive growth of the MSW program.
• Coordinate matriculation of MSW students. Provide consultation, advisement, and orientation with new students, and establish positive relationships. Monitor/guide completion of admission conditions.
• Assure a positive inquiry and application experience for potential and applying students. Collaborate with Graduate Admissions staff on MSW application intake to ensure proper completion of applicant files. Provide specific advising to applicants to explain program options and ensure positive application experience. Coordinate evaluation of applications by faculty, final admission decisions, and applicant notification.
• Manage MSW enrollment and program data. Collect and analyze a variety of student data and produce both regular and ad hoc reports on enrollment totals, profiles, and projections to allow analysis of enrollment trends and evaluate progress toward program goals.
• Create, implement, and analyze both quantitative and qualitative assessments, evaluations, and reports for the department and the Council on Social Work Education.

Additional Examples of Work Performed:

• Coordinate MSW student course registration. Plan, produce and distribute MSW course registration materials and monitor registration progress to ensure proper course sequencing and equitable section sizes. Collaborate with other college staff on registration related issues.
• Provide MSW recruitment support. Advise prospective applicants via phone, email, virtual, and in-person appointments. Coordinate and participate in MSW information sessions. Participate in production of promotional materials.
• Provide on-going review of MSW student academic progress, and changes in enrollment status to allow timely intervention and record updates.
• Facilitate the MSW Forum and/or community advisement as needed for program feedback.
• Coordinate and process graduation applications. Coordinate with Event Services and Registrar on variety of activities related to commencement ceremonies.
• Coordinate and participate in events related to the student experience such as campus visits, social events, academic continuing education events, Field Program, and other events of the department.
• Assist in the creation, implementation, editing, and dissemination of marketing materials, both printed and electronic, and maintain the Augsburg MSW website.
• Execute responsibilities as assigned through committee work, which includes scheduling meetings, developing and distributing agendas, recording minutes, facilitating correspondence, and completing related project duties.
• All other duties as apparent or assigned by supervisor(s).

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a related field.
• Three (3) years of professional experience.

PREFERRED QUALIFICATIONS:

• Master's degree
• Effective written and verbal communication skills, including public speaking.
• Ability to develop positive relationships with students and colleagues.
• Ability to prioritize unpredictable workflow and judge when help is needed.
• Ability to resolve conflicts in a constructive, sensitive, respectful manner.
• Proficient in modern technological programs, such as Microsoft and Google Documents
• Commitment and behaviors that value diversity, equity and inclusion of all team members.
• Ability to be attentive to details and show accuracy.
• Ability to show initiative and lead/teach others.
• Ability to work in a team environment; and work independently with little supervision.
• Ability to maintain confidentiality and demonstrate patience, and collaborative problem solving.
• Ability to organize workflow; efficiently manage multiple projects; and handle frequent interruptions.

Additional Information:

Among the distinctive features of the university are its deep dedication to civic and community engagement, robust undergraduate research programs, and a strong belief in the integration of liberal arts and professional studies across all programs. The University's commitments to our urban context and the world beyond it are enhanced through the work of four signature centers: the Christensen Center for Vocation, the Center for Global Education and Experience, the Sabo Center for Democracy and Citizenship, and the Strommen Center for Meaningful Work.

As part of Augsburg University's commitment to intentional diversity, 50% of our current student body identifies as Black, Indigenous and persons of color. The emerging interdisciplinary Department of Critical Race and Ethnicity Studies builds on this foundation to further diversify our academic curriculum and co-curricular programs. We do this work out of historical and contemporary obligations rooted in our ethical and intellectual commitments to prepare our diverse student body for a cosmopolitan world.

Application Instructions:

For full consideration, candidates must submit both at the time of application:

• Cover letter
• Resume

Professional references will be requested at a later date.

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class. Successful candidates will have demonstrated abilities working in an academic community committed to intentional diversity. Candidates are thus encouraged to highlight skills and experiences that demonstrate these competencies. Women and persons of color are encouraged to apply .

Augsburg University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. Augsburg University is requiring all students, staff, seasonal staff, volunteer staff, and faculty (including adjuncts contracted), to complete their COVID-19 vaccination series unless the University approves a medical or religious exemption as required by applicable law. New employees must submit vaccination documentation or be approved for an exemption before beginning work.