Career Center

515914 - Director of Basic Needs Services

Classificaiton: Administrator II
Department: Dean of Students Office
Sub-Division: Student Engagement
Salary Range: Salary commensurate with experience and qualifications (Anticipated hiring range is $6,250 - $6,650 per month)
Appointment Type: At-will
Time Base: Full-Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Dean of Students Office helps Titans reach higher by serving as an advocate for students, connecting them to appropriate university resources, and collaborating meaningfully with the campus community. We assist students in navigating the university and resolving educational, personal, and other concerns that impact the quality of their Titan experience. We are seeking an exceptional individual to join our team as the Director of Basic Needs Services. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Director of Basic Needs Services provides leadership for the design, build, and execution of a vision for basic needs services at Cal State Fullerton. Under the guidance of the Associate Dean of Students, the Director of the Basic Needs Services is responsible for the management of comprehensive programs and support services designed to reduce food, housing, and financial insecurity. The Director manages the Basic Needs Center and administers non-clinical case management of food, temporary housing, and grant requests. Creates and maintains strong partnerships with campus and community stakeholders. Oversees the department's budget and is responsible for annual budget requests, allocations, and monitoring different department accounts. Manages professional staff and student staff and has direct oversight of recruitment, professional development, onboarding, and team building. Provides oversight on assessment and evaluation of programs and services. Develops collaborative relationships with faculty, staff, and campus departments to ensure Basic Needs Services supports student learning, the university's mission, and the University' and Student Affairs strategic plans. The Director will represent Cal State Fullerton on CSU system-wide basic needs initiatives, which includes, but is not limited to, system-wide meetings, basic needs conferences, and the management of system-wide grant opportunities. In addition, the Director will work with University Advancement on donor stewardship, government/community relations, and fundraising. Represents Basic Needs Services across campus and within the Division of Student Affairs. Performs other related duties as assigned by the Associate Dean of Students. Other Duties as assigned.


Essential Qualifications:
Masters Degree from an accredited college or university in Student Affairs, Student Development, Educational Leadership, Social Work, or a related field. Three years of professional student services work experience including case management, program assessment, budget and personnel management. Demonstrated ability to analyze, prioritize, and respond to complex and sensitive situations using sound judgement and political acumen.

Demonstrated knowledge, experience, and competency in the areas of basic needs, relevant programming, services and implementation. Demonstrated experience with outreach and communications in a higher education setting. Experience with website design and maintenance, social media management and engagement strategies. Demonstrated ability to establish and maintain cooperative relationships with campus and community stakeholders through a student-centered lens. Demonstrated skills in decision making, facilitation, collaboration, project management and fiscal planning.

Experience working with highly visible areas within division or organization and high expectations regarding professional conduct. Demonstrated commitment to issues of diversity, inclusion, equity, and justice. Exceptional oral and written communication skills, as well as strong organizational skills and follow-through. A clear understanding of, or the ability to understand, higher education issues and nuances. Ability to work collaboratively as a member of a team in a high-volume, fast-paced, highly visible environment is essential.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Three to five years direct experience working with and providing intervention to college students who lack basic needs support especially food and housing insecurity. Experience with complex case management and community resources. Demonstrated understanding of the academic culture within and knowledge of relevant issues affecting public four-year institutions. Experience demonstrating excellent counseling, communication, critical thinking, negotiation, and conflict-management skills. Experience with developing and maintaining partnerships with campus and community-based agencies and organizations that support underserved populations.

Applicants are strongly encouraged to include a cover letter in electronic submission of application.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial 'Conflict of Interest Form 700: Statement of Economic Interests' within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU-related work within the State of California.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr.fullerton.edu


Application Deadline: Jul 28, 2022 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/515914/515914-director-of-basic-needs-services





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