Career Center

CTL Administrator & Student Support Specialist
Hobart William Smith Colleges

Location: Geneva, NY
Open Date: Sep 05, 2022

Description
An integral part of the Center for Teaching and Learning, this position assists in providing services to students and faculty. The CTL Administrator & Student Support Specialist (CASSS) provides HWS students with a prominent, approachable, knowledgeable, welcoming professional as the first point of contact in addition to providing administrative support to the Director and the CTL staff. Among other responsibilities the CASSS handles inquiries from faculty, staff, students, and parents, manages calendars, has oversight of the student assistants' budget and operating budget in coordination with the Director, coordinates planning and logistics for CTL events, maintains website, and conducts basic research for special projects as needed.

Office Management

• Orient students, faculty, parents, prospective students and college community with office resources.
• Select, train and supervise Student Office Assistants.
• Manage student payroll and budget
• Manage office purchasing and budgeting reports
• Manage Teaching and Learning lending library
• Manage office data collection
• Organize and maintain supply of materials used for programs and seminars.
• Support the work of the CTL staff.
• Event Coordination
• Publicity Coordination
• Manage all social media for CTL and programs.
• Perform other related duties incidental to the work described herein.

Other Information:

This is a full-time, 12-month, benefits-eligible hourly position. This position description is not all-inclusive as other tasks or responsibilities may be assigned.


Qualifications

• Possess strong communication skills and be willing to take initiative
• Strong customer service orientation; positive, helpful, resourceful
• Demonstrate an awareness of and sensitivity to unique social, cultural, and economic circumstances of others
• Highly reliable, flexible and adaptable
• Discretion, sound judgment and strong interpersonal skills in dealing with students, faculty, administrators, parents, handling confidential information, and communicating with all campus constituencies.
• Superior attention to detail, problem-solving skills, organizational skills, and electronic, verbal, and written communication skills.
• Demonstrated knowledge of diversity and the ability to interact with a diverse population.
• Ability to work as a team member to build strong working relationships across campus and in the broader community.
• Computer literacy and knowledge of various office practices & procedures, and competency in Microsoft Office products including Word, Excel, and Outlook.
• Ability to manage multiple, on-going and complex student matters.

Application Instructions
To apply, visit https://apply.interfolio.com/112515.

Review of applications will begin immediately and continue until the position is filled. Interested applicants are encouraged to submit a cover letter, resume and the names with contact information of at least three (3) professional references to our application service, Interfolio (utilizing the Apply link on the right). Background check required.

If you have a question or need help on uploading your application materials, please contact Interfolio's support team at help@interfolio.com or call 1-877-997-8807 between the hours of 9:00 a.m. through 6 p.m., EST, Monday through Friday.


Hobart and William Smith Colleges are committed to providing a non-discriminatory and harassment-free educational, living and working environment for all members of the HWS community, including students, faculty, staff, volunteers, and visitors. HWS prohibits discrimination and harassment in their programs and activities on the basis of age, color, disability, domestic violence victim status, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law. Discrimination on the basis of sex includes sexual harassment, sexual violence, sexual assault, and other forms of sexual misconduct including stalking and intimate partner violence, and gender-based harassment that does not involve conduct of a sexual nature.







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