Career Center

Scheduled Hours

37.5

Position Summary

The Assessment and Analytics Coordinator collaborates with the University Libraries and campus experts, stakeholders, and users to build, maintain, and sustain a culture of assessment promoting relevance and effectiveness of programs, resources, and services.

The following are the main responsibilities of the Assessment and Analytics Coordinator:
â¢Facilitate the identification of emerging trends directly impacting the libraries abilities to engage
the academic community.
â¢Initiate, collaborate and advise on cross-departmental quantitative and qualitative user and
research studies.
â¢Collect and analyze library and user data gathered from various sources including library
systems, vendor statistics, observations, surveys, interviews, and focus groups.
â¢Incorporate routinized and reproducible tools and workflows whenever possible.
â¢Develop, implement, and maintain information systems to collect, store, process, and
disseminate data for internal decision-making and external reporting.
â¢Generate analysis and translate insights into written reports, visualizations, and dashboards to
inform organizational decision-making.
â¢Provide consultation, training, and documentation to support library staff as they gather,
process, analyze, manage, and report data related to library resources and services.
â¢Manage data collection for annual reporting for the Libraries; including gathering, reviewing and
evaluating, and synthesizing data submitted by library departments and professional school
libraries.

Job Description

Primary Duties & Responsibilities

• Promote the assessment and analytics program enabling library measures, assessment of programs, services, and resource utilization and user experience. Work with the Head of Assessment and Analytics and other library staff in the assessment of library programs and services to plan assessment activities and training for staff who participate in these activities, as well as creating work flows and programming to direct library-wide assessment activities.
• Collect and analyze data and prepare reports and presentations; provide assistance to others in collecting, analyzing quantitative and qualitative data, satisfaction data, usage data and suggestions. Co-lead the Assessment and Analytics Committee, coordinating and managing their activities and represent assessment point of view on committees/task forces. In collaboration with libraries and external expertise assists with the development of strategy to identify the extent of library activities and program utilization through program of transactional data gathering, preservation, storage enabling strategic identification of metrics and other indicators of library impact.
• Consult with library leaders and staff on assessment needs and methods; collect data, assemble reports for relative organizations, such as university or approved entities. Actively collects data for ARL, ACRL, IPEDS, and other annual statistical reporting.  Annual university surveys with students, faculty, etc.
• Be engaged in professional communities and learning opportunities that sustain current knowledge base and expertise relevant to position, such as IASSIST, etc.
• Perform other duties as assigned.

Preferred Qualifications

• Accredited MLS/MLIS and five years of relevant work experience.
• Knowledge of statistical analysis and interpretation; knowledge of current technologies for data collection, manipulation, analysis, and reporting; skills in and experience with both quantitative and qualitative research methodologies, including surveys, user interviews, focus groups, and usability testing methods. 
• Experience with quantitative analysis methods and tools such as SAS, SPSS, OpenRefine, or MS Access or expertise with qualitative analysis tools such as NVivo or Atlas.ti; experience with Google Analytics; experience with Qualtrics or other online survey tools.
• Strong organizational skills and attention to detail; excellent interpersonal, oral and written communication skills, including presentation skills; experience leading project teams; ability to work independently and as a member of a team. 
• Ability to present complicated information in easily comprehensible formats, e.g. data visualization, appropriate use of charts, etc.
• Experience with data visualization tools like Tableau, Power BI, or R.
• Experience in academic libraries and knowledge of assessment tools in academic libraries.
• Experience with program evaluation and statistical analysis.
• Experience in data management and/or knowledge management.
• Experience in administering surveys and using other research methods.
• Experience in the collection and reporting of data for ARL, ACRL, and IPEDs.
• Ability to perform quantitative and qualitative assessment studies.
• Strong information management and organizational skills.
• Competency with statistical and data visualization software.
• Project management experience.
• Public service skills.
• Experience leading/managing programs or functions focused on assessment, metrics, program review and related activities.
• Experience using library systems.
• Experience working in an academic setting or academic library.â‹
• Ability to adapt to changing priorities.
• Strong service orientation.
• Excellent interpersonal skills including the ability to work collaboratively with colleagues, faculty, and students.
• Excellent analytical and problem-solving skills.
• Ability to teach and train library personnel in data collection methodologies and techniques.
• Demonstrated familiarity with statistical and qualitative analysis tools.
• Proficient Microsoft Office skills.
• Experience organizing and scheduling work to meet deadlines and reporting requirements.

Required Qualifications

Bachelorâ™s degree and four years of related work experience or a masterâ™s degree in math, statistics, economics computer science, psychology, social work or related field plus two years of related work experience.

Grade

G13

Salary Range

$63,900.00 - $109,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions

When you are ready to apply, creating an account only takes a minute. Your account creates a candidate home page which we will use to communicate with you and allows you to apply for jobs and view your application statuses. The first page of the application offers two âœQuick Apply❠options. Quick Apply allows you to either use a previous application or create a new application using a resume to populate the work experience and education sections of your job application. If using a resume to populate your application, check to ensure the application fields populated accurately. You may skip the âœQuick Apply❠page by clicking âœNext❠at the bottom of the page. Documents may be uploaded in the My Experience section of the application. You also have the option to apply with a LinkedIn feature, which allows you to apply by using your LinkedIn profile to populate some of the job application fields.

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