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Curriculum Management System Analyst (0657U), Office of the Registrar - 60338 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

Office of the Registrar (OR) supports every registered student, as well as all the faculty and staff who interact with them. We are committed to helping students discover an academic path that fulfills graduation requirements and that augments and enriches their education beyond the boundaries of their degree program. We are stewards of student data, and are responsible for maintaining the integrity of every academic record. We work with the schools, colleges and departments, and IT system groups to ensure adherence to policies, regulations and procedures as mandated by the UC Regents and the Faculty Academic Senate; accuracy of data; and to provide access and security for the curriculum, academic records and other data needed to fulfill Berkeley's academic teaching mission.

Application Review Date

The First Review Date for this job is: October 24, 2023. Job will remain open until filled.

Job Summary:

The Business Systems Analyst (BSA) for the Comprehensive Curriculum Management System (CCMS) resides within the Office of the Registrar and is dedicated to increasing the usability of and integration between the various systems and process workflows on campus related to curriculum management, including the Student Information System (Campus Solutions), the Academic Senate's degree and course approval process, and the Academic Guide (catalog), the course scheduling system (25Live), and the Academic Progress Report (degree audit) systems.

The Business Systems Analyst has primary and technical responsibility for all aspects of curriculum management. One of the central objectives is to implement and leverage the newly acquired Integrated Academic Operations Platform (CCMS) and the Student Information System's enterprise application (PeopleSoft Campus Solutions) and associated applications in the end-to-end process for evaluation, implementation, tracking, and reporting of curriculum management. Some of these workflows include coding courses, requisites, restrictions, grading options, course repeat rules, final exam course attributes, building out historical courses, analyzing and resolving EAP and study abroad courses, faculty grading option coding, and co-manage the academic structure within Campus Solutions. Performs integration testing to ensure that courses flow properly via API and creates queries in response to campus inquiries regarding curriculum management and enrollment.

The CCMS Business Systems Analysts' technical understanding of the curriculum management module as well as academic scheduling, registration, and the degree audit, is key to ensuring the harmonious integration of these components. The CCMS Business Systems Analyst assists the University Registrar in assessing current curricular processes and workflow, curriculum management policy review, as well as implementing efficiencies and policy recommendations through best practices, innovation, and technology. Due to the interdependencies between courses and curricula that span the academic senate, academic departments, and colleges and schools, the incumbent provides analysis to impact changes in policies and improve efficiencies. As a campus resource, this highly visible position provides and communicates solutions on a wide range of issues to a varied constituency. The incumbent prioritizes day-to-day responsibilities with long-term projects in a deadline-driven environment.

The CCMS Business Systems Analyst position serves with a high degree of autonomy as the primary analyst and architect as well as the technical work lead within the Office of the Registrar in analyzing the large-scale business processes and problems involved in curriculum review and management and leveraging curriculum data to support academic planning and new initiatives within departments or campus leadership. This includes developing solutions involving the use of enterprise application systems (Campus Solutions) and the CCMS; maintaining expertise in system workflows and architecture; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and acceptance testing. This position also leads cross-functional teams to solve complex business or systems issues and will work closely with the Student Information Systems teams, the Academic Guide Editor, the Central Evaluation Unit, the Academic Senate, the Registration team, the Academic Course Scheduling teams, and other OR BSAs, as well as determine service upgrade/improvement needs.

This is a remote-eligible position.

Responsibilities

• Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications.
• Creates and maintains instructional materials, tutorials, and other documentation.
• Provides advanced support, change management communication, and training on new applications and policy recommendations.
• May lead a team of business analyst professionals.
• Performs highly complex analysis to develop report requests and recommendations for campus stakeholders (including Senate faculty and senior leadership).
• Initiates, facilitates, implements and documents work process changes.
• Prepares and approves or obtains approval for business process and procedural documentation.
• Initiates and oversees changes in processes and procedures.
• Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user needs.
• Works at the highest technical level of various phases of systems analysis.
• Considers the business implications of applying technology to the current and future business environment.
• Initiates, designs or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist.
• Creates highly technical specifications for systems with broad impact on Berkeley students and faculty.
• Develops unit integration and acceptance testing plans and scenarios.
• May lead cross-functional teams to address complex business or systems issues.
• Collaborates with a cross-functional team of campus colleges to develop policy recommendations and new features or troubleshoot system issues.
• Sets the technical requirements for complex specifications.
• Assumes additional projects and responsibilities in response to emerging issues.
• Maintains professional and technical knowledge by attending conferences and workshops; reviewing professional publications; participating in user groups; benchmarking best practices.
• Other duties as assigned.

Required Qualifications

• Advanced knowledge of business and process analysis functions.
• Advanced skills and methodologies associated with process and software design, modification and implementation.
• Demonstrated skills needed to develop process and system implementation plans.
• Demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives into their work.
• Self-motivated and works independently and as part of a team.
• Ability to learn effectively and meet deadlines.
• Demonstrated problem solving skills.
• Ability to lead with curiosity and understand that to create change, one must first understand the root problem the user is wanting to solve.
• Ability to understand the importance of using data to drive decision-making and enjoy working collaboratively in an innovative environment.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating technical information effectively with individuals of varying systems and technical expertise and business needs.
• Ability to manage multiple activities in a deadline-oriented environment, highly organizes, flexible, and rigorous attention to detail.
• People and solutions-focused with a positive outlook and the ability to thrive equally when working as an individual contributor and collaboratively with a cross-unit team.
• Demonstrated testing and test planning skills.
• Minimum 3 years of relevant experience in higher education (preferably working with curriculum and/or system implementation) or combination of education and relevant experience.
• Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

• Advanced knowledge of related areas of IT.
• Knowledge relating to the design of processes and software across the organization.
• Experience with APIs, ability to parse content from the course API, Class API, etc.
• Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Skill in conducting interviews, specifically to elicit business requirements and understand user experience.
• Advanced degree in a related area such as higher education administration, student affairs, management, or leadership and/or equivalent experience/training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary range that the University reasonably expects to pay for this position is $116,000.00 - $136,700.00. The full salary range for this position is $95,300.00 - $178,100.00.

• This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.
• This is a remote-friendly position, eligible for between 50% - 100% remote capability.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=60338&PostingSeq=1









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