• Job Type: Support Staff - Union
• Bargaining Unit: 1199 Clerical
• Regular/Temporary: Regular
• Hours Per Week: 35
• Standard Work Schedule: Tuesday-Thursday 1pm-9pm; Friday 11am-7pm; Saturday 10am-6pm
• Building: Butler Library
• Salary Range: $25.60- 25.60 per hour entry rate ($26.13-$26.13 per hour minimum rate)

Position Summary

Columbia University Libraries is currently seeking applicants for the position of Library Assistant V in the Department of Access Services at the Butler Library. Butler Library, the largest of Columbia's libraries, houses collections in the humanities, history, government documents, social sciences, literature, philosophy, and religion. The building also houses numerous service points and special collections, including the Library Information Office, the Rare Book & Manuscript Library, and Research & Teaching Support Services.

As a member of the Access Services department, the Library Assistant V will provide library service and assistance at Butler Library???s primary service points during regularly scheduled shifts and other shifts as assigned.

Responsibilities

• Provide email, phone, and in-person customer service at primary points to faculty, students, staff, administrators, and visitors in a fast-paced environment.
• Process daily deliveries of library materials.
• Using faculty-provided course reserves lists, process print, electronic, and media collections for course reserves.
• Assist in assigning, revising, and training general assistants (student employees).
• Open and close Library Information Office, circulation, reading rooms, public staff areas, and staff areas.
• Other duties as assigned.

Minimum Qualifications

• High school diploma and/or its equivalent and six months??? relevant experience required.
• Strong customer service skills and attention to detail.
• Strong proficiency with Microsoft (Word, Excel) and Google Workspace (Gmail, Google Calendar, Google Drive) products.
• Excellent verbal and written communication skills.
• Ability to recognize needs and prioritize identified tasks.
• Ability to interact with a diverse group of colleagues and library users.
• Ability to push, pull, and lift up to 40lbs.

Preferred Qualifications

• Bachelor???s degree.
• Previous experience in academic libraries.
• Experience using Voyager or other library management systems.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

About Columbia University

Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.

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